# Refund Policy
Last Updated: June 2026
## Refund Eligibility
Users may be eligible for a refund in the following circumstances:
- Duplicate payment transactions.
- Payment deducted but service not delivered.
- Technical errors resulting in incorrect charges.
- Failed appointment bookings after successful payment.
## Non-Refundable Services
Refunds will not be provided for:
- Successfully completed appointments.
- Services already utilized by the user.
- User booking errors.
- Change of mind after purchase.
- Delays or issues caused by third-party service providers.
## Refund Request
To request a refund, users must provide:
- Transaction ID
- Registered mobile number
- Payment date
- Brief description of the issue
## Processing Time
Approved refunds are generally processed within 5–10 business days, depending on the payment provider and banking institution.
## Contact Support
Email: support@examplemedical.com
Phone: +91 XXXXX XXXXX
## Disclaimer
This is a demo refund policy provided for testing and development purposes only.